Mediacom Communications

Mediacom Communications Corporation is the nation’s fifth largest cable television company and one of the leading cable operators focused on serving the smaller cities in the United States, with a significant customer concentration in the Midwestern and Southeastern regions. Mediacom Communications offers a wide array of information, communications and entertainment services, including video, high-speed data and phone, and provides innovative broadband communications solutions through its Mediacom Business division that can be tailored to any size business. Mediacom Communications’ advertising sales and productions services are sold under its OnMedia division.
Founded in July 1995 by Rocco B. Commisso, Mediacom completed over 30 acquisitions for an aggregate purchase price of $3.4 billion, and invested $3 billion in its network to offer a high quality, reliable service to consumers in our markets. Mediacom’s brand new, state of the art corporate headquarters are located near Monroe, NY, and its diversified workforce of almost 4,500 employees serves over 1,500 communities in 22 states.

Founded in July 1995 by Rocco B. Commisson, Mediacom completed over 30 acquisitions for an aggregate purchase price of $3.4 billion, and invested $3 billion in its network to offer a high quality, reliable service to consumers in our markets. Mediacom’s brand new, state of the art corporate headquarters are located near Monroe, NY, and its diversified workforce of almost 4,500 employees serves over 1,500 communities in 22 states.

Job Title: Broadband Specialist I (Technician/Installer)

Job Description: As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You’ll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You’ll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation.
Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converters; performs upgrades and downgrades of service.
Analyzes picture quality & judges acceptability of picture delivered following installation of cable service.
Works with connectors, fasteners and wire and uses hand tools.
Uses customary CATV hand and power tools in performance of job duties.
Completes appropriate paperwork functions as prescribed by system management.
Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices.
Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
Properly uses, stores and maintains a VOM or DMM to check for “open” or “short” on line as well as AC and DC voltages.
Reads general drop system layouts from blueprints.
Inform customers of FCC Rules and Company policies as they pertain to customers.
Drives Company vehicles in performance of job duties; uses bucket truck. Proper vehicle upkeep and maintenance.
Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns and promotions.
Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.

Special Requirements:
Entry level; 0 to 18 months experience.
High school diploma or GED required; trade school training preferred.
Valid driver’s license; satisfactory driving record required.
General level of mechanical and consumer devices knowledge
Ability to interact and communicate with customers and co-workers.
Ability to work in high or tight spaces.
Ability to work in all weather conditions and at various heights.
Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.
PHYSICAL REQUIREMENTS:
Strenuous – Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Job Title: Broadband Specialist IV, Maintenance
Job Description: Performs field technical work. Primarily responsible for maintain the HFC plant from node to tap through routine maintenance and repair of CATV distribution system and HSD system and for turn-on of new distribution system. Maintenance and troubleshoot the trunk system due to equipment and/or power failure.
SPECIFIC RESPONSIBILITIES:
Conducts system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF knowledge/troubleshooting; sweep & balance HFC plant.
Sets trunk levels, sets-up and changes out trunk amplifiers, calculates signal level losses in cable and equipment for trunk lines and distribution lines.
Installs electronics and makes power connections; maintain power supplies.
Properly uses, stores and maintains all test equipment used in system.
Assumes full responsibility for troubleshooting and repair of the coaxial and fiber distribution system. Prepares estimates for projects, providing bill of materials.
Works with connectors, fasteners and wire and uses hand tools; splices coax & fiber.
May perform all duties of Broadband Specialist I-V, Technical Operations descriptions.
Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.
On-call duty may be required; Other functions that may be assigned.

Special Requirements:
EXPERIENCE/SKILLS:
High school diploma or GED required; Associates degree preferred.
Valid driver’s license; satisfactory driving record required.
Required – Minimum of 6 months’ time spent as Broadband Specialist III or 5+ years’ equivalent cable technician experience.
Required- NCTI Service Technician
Required- NCTI System Technician
Preferred- DOCSIS 3.1: Customer Premise
18 months tenure as a Mediacom BBS III or equivalent experience.
Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Home Controller.
Knowledge of HFC plant, installs and service calls.
Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting.
Advanced level of mechanical skills for splicing
Ability to interact and communicate with customers and co-workers.
Ability to work in high or tight spaces.
Ability to work in all weather conditions and at various heights.
Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.
Ability to trouble shoot customer premise equipment and cable issues
PHYSICAL REQUIREMENTS:
Strenuous – Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

(507) 837-4874
948 22nd Ave South, Brookings, SD 57006

www.Mediacomcable/careers

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