PIERRE, S.D. (AP) — South Dakotans now have the option to text 911 when they’re unable to make a 911 voice call. The text, like a phone call, will be routed to a local dispatch center.
Officials say texting should only be used when someone can’t safely make a voice call, such as in situations involving an active shooter, domestic violence or a home invasion. Texting to 911 can also be used by people who lose the ability to speak because of a medical crisis.
The South Dakota Department of Public Safety issued some guidelines, including first texting location and type of emergency. Photo or video texts cannot be received by dispatchers.
March 24, 2021